At Shoals, we’re committed to delivering an exceptional customer experience by partnering with you from the earliest stages of your project through value‑added engineering, during interconnection, and beyond.
Our team is here to address your concerns
Warranty Inquiries
Need technical support or have product concerns or warranty questions? Please complete a customer care request.
Every Shoals product is built with performance and durability in mind. Our limited warranty reinforces that commitment by providing coverage for qualifying defects and offering a clear path for warranty support when needed. It’s one more way we help protect your long-term investment. For complete coverage details, please refer to the full warranty document.
“Our customers build and operate energy projects where small issues can have major financial consequences. That is why we put responsiveness, accountability, and long-term partnership at the center of our customer care approach.”
